FAQ

Returns and Refunds:

All sales are final. No returns or refunds. If you have an issue with your order, please email fromlinetoline@gmail.com.

How long does shipping take?

Sticker Mail: This shipping option is for USA orders containing ONLY stickers. It’s a stamped envelope with no tracking. Orders will typically arrive within 3-10 business days.

All other orders shipped via USPS: tracked shipping for USA orders. A tracking number will be provided. Orders typically arrive within 3-10 business days.

How are your products made?

Screen printing process:

The process of creating each piece begins with a drawing or sketch. This drawing is then transformed into a digital format and vectorized to make it suitable for screen printing. Once the digital illustration is ready, a film negative is created from it. This negative is then used to make a silk screen stencil by using photosensitive emulsion and a small exposure unit. Finally, each design is printed on 100% cotton fabric using water-based inks.

Everything else:

I create all my designs from scratch, using my own unique ideas. I start with a sketch and refine it until I’m happy with the final result. Then, I order my products from reputable manufacturers or suppliers who prioritize using high-quality materials. Whenever possible, I try to work with local manufacturers within the United States.

Do you sell at in-person events?

I try to participate in in-person events and markets at least three times a year. Keep an eye out for future events via my e-mail newsletter or Instagram updates.

Environmental impact

Every piece is handmade with a focus on quality and environmental impact. Because of this, I print everything on 100% USA cotton garments using water-based inks. The cotton is spun in the Carolinas, sewn in Los Angeles and screen printed by hand in Philadelphia.